PEI Property management professionals since 2008
Frequently Asked Questions
How can I schedule a showing for a long term rental?
Please contact the property manager at (902) 628-5860
How can I apply to rent one of the your properties?
Will I be signing a lease or rental agreement on this property?
How much is the security deposit/damage deposit?
When is rent due?
Rent is due on the first day of the month- regardless of the day of the week the 1st falls on or if it is a holiday.
What happens if my rent will be late?
- You need to contact your property manager as soon as you know your rent is going to be late.
- You are required to add 1% late fee to the original rental price and a Form 4 will be served. This will be NULL & VOID if rent is paid within 10 days.
- If it is not paid within the 10 days, the tenant is obligated to move out.
- If rent becomes habitually late, (ex: more than 3 times in six months) then this is grounds for eviction. The property manager will discuss this with you after the first Notice has been served.
Can you waive my late charges if I am a great tenant?
Is the security deposit/damage deposit used for last month’s rent?
What happens if I can’t pay rent?
When can I expect a rental increase?
What should I do if I have a maintenance request?
If you have a maintenance request you are obligated to notify the property manager as soon as possible. There are two ways of contact. There would be a phone call or email or fill out the form on the company’s website.
If it is an emergency, please call the property manager immediately.
Can I smoke inside the property?
What happens if I lock myself out of my apartment?
If during office hours, then you need to contact your property manager. The both of you will then agree on a meeting place.
If you have lost your keys, you will be charged with a $50 fee.
Under what circumstances can you or your representative enter my home?
Nonetheless, we always try and notify you before entering. If you have contacted us for repairs, we will try and notify you with 24 hours notice but if it is an emergency we will be entering immediately.
Also entering the property if we suspect an emergency. If that is the case, we will be entering the property with a police officer or some form of law enforcement.
How do I contact you in case of an emergency?
In case of an emergency, please call (902) 628-5860.
Good examples of emergency situations:
- A leaking roof
- Lack of heat (if the owner pays for heat)
- Back-up sewer lines
- Gushing water
- Gas/oil smells
Essentially, an emergency situation is one that affects the safety or health of the tenant. You should also call 911 if you feel there is fire or smoke.
Why am I (the renter) responsible for property maintenance?
However, there are some instances where the cost might shift over to you. A good example is when the damage is as a result of your negligence or carelessness. Another instance is when you miss an appointment with one of our maintenance contractors.
Is renter’s insurance necessary?
Can I live with someone else?
Can I sublet my apartment?
Can I get a satellite dish?
No satellite dishes are permitted.